UX and usability survey questions
A UX questionnaire does not replace a usability test — it complements it and scales it. The test observes five users in depth; the questionnaire measures across hundreds what the test surfaced: perceived ease task by task, recurring frictions, the gap between what users accomplish and what they came to do. The golden rule: ask about behaviours and specific tasks, never about abstract interface opinions.
The generated outline draws on standardised instruments (SUS, UMUX): screening on recent usage, ease and confidence statements on consistent Likert scales, problem tasks as multiple choice, and open questions about the last friction encountered — phrased in the past tense and in context, to anchor the answer in lived experience rather than a general impression.